Choice Annual Report 2025 flipbook - Flipbook - Page 4
4
Choice Annual Report
Tenant-Centred
Approach
2024/25
The Choice Community Network facilitates
meaningful engagement and consultation
with tenants, ensuring their voices are heard
in all areas that impact their homes and the
communities in which they live and work.
Over the past twelve months, tenant
participation has continued to grow across
a wide range of engagement platforms,
enabling open and honest dialogue that
directly shapes decisions made by the
Choice Group through:
• Community Champions
• Service Improvement Team
• Tenant-Centred Approach
• Training opportunities
• New partnerships with organisations
working with younger people
• Financial Stakeholder Group
Testament to our approach to tenant
engagement, Choice was proud to achieve
the Level 4 Silver Tenant Participation
Accreditation award by the independent
charitable body, Supporting Communities.
This reflects Choice Housing’s
ongoing commitment to
empowering residents and
enhancing tenant engagement.
This award acknowledges the
effectiveness of our work in giving
tenants a strong voice in shaping
our services, reinforcing our role
as a leader in tenant participation,
and fostering deeper trust
and collaboration across
our community.
Jonathon Blakely,
Choice Housing’s
Community Development
Manager
Choice aims not only to
meet housing needs but also
to empower all of us—tenants,
staff, and partners—to make a
lasting, positive impact on our
communities. Choice is embracing
new, innovative approaches to
ensure every tenant feels valued,
no matter their background. I have
found my involvement during the
past few years very rewarding.
Having opportunities to discuss
issues affecting all tenants with
Choice staff is obviously of great
benefit to all concerned.
William Wilson, Chair of
Choice Housing’s
Community Network
